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Receptionist

Hugo

Hugo answers your calls, books your appointments and puts urgent calls through to you.

Receptionist

What Hugo does for you

How it goes

A task with Hugo, in three steps

  1. Step 1: You hand over the task

    In writing, by voice or with a file. For example: “Prepare my phone greeting for delivery days.”

  2. Step 2: Hugo prepares the work

    Hugo reads your opening hours, writes the greeting and the answers to the questions you get asked most.

  3. Step 3: It’s done

    One click on “Turn on”: from the next delivery day, Hugo answers with this greeting.

In practice

Hugo at work

Example of a conversation with Hugo. You: “Prepare my phone greeting for delivery days.” Hugo: “Here’s a proposal: a greeting message, the 5 questions you get asked most often on those days, and what I answer. I’ll adjust it if needed.” The work is ready.

His tools

  • Your phone line
  • Google Calendar

He works with

Hand over without repeating anything

Each agent has their own thread, like in your messaging app. Hugo can hand a task to one of them: he writes it in their thread, with what they need to know.

FAQ

What people ask us about Hugo

Does Hugo know my business?

Yes. What you tell one agent (your customers, your prices, your tone), the others know too. You have nothing to repeat.

Which tools does Hugo work with?

Hugo works with your phone line and Google Calendar. You connect them from the app, under Connections.

Who can give Hugo a task?

You and your team: the owner and employees alike can give Hugo a task.

Is Hugo a real person?

No. Hugo is an AI agent, and says so whenever asked.

How much does Hugo cost?

Hugo is part of the Extra team: one subscription for all eight agents, with no commitment. See pricing ›

Free to start · no credit card

Give your first task to Hugo.

Enter your website or your company: your team studies your business and suggests its first tasks.

A 15-minute call

By video, with an Extra expert. Pick the time that suits you.

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