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What AI changes for small businesses

Dated, sourced articles on handing real work to AI agents: what they do, what they cost, what the rules say.

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AI agents for small business: what they are, what they do and what they cost (2026)

An AI agent is software that takes a goal and acts inside your tools (email, calendar, phone, invoices) to finish multi-step tasks, where ChatGPT only answers. In 2026, a small business can hand an agent its social posts, routine calls, invoice reminders and review replies for $0 to about $100 per month, far less than a hire, as long as you review its work at first and tell customers they’re dealing with AI.

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